FAQ

What is Stitchly?

Stitchly is a simple yet powerful app for making cross stitch patterns. It’s available on iPhone, iPad and Mac (M1 chip or later).


Is Stitchly free?

You can try Stitchly for free, but the full version is a one-time purchase. There are no subscriptions (pay once, unlock forever).


Can I unlock my other devices using the same purchase?

Yes. You can unlock the full version on your iPhone, iPad and Mac (M1 chip or later) with just one purchase.


Can I share the purchase with my family?

Yes. Family Sharing is enabled. For more information, please visit this link.


Can I give the app as a gift?

Yes. The best way to do this is to send the recipient an Apple Gift Card. They can then use the gift card to purchase the full version of the app. For more information, please visit this link.


Can I sell my patterns?

Yes. You can also add your store details to your PDF exports in the app.


Do I have to buy the materials separately?

Yes. The app is only for creating patterns.


Where is my data stored?

Your data is stored on your device. All processing is done locally on your device. Your data is never transmitted to third parties.


How do I transfer all of my data to another device?

  1. Go to the Backups tab on the home screen > Create a backup
  2. Send the backup file to your other device
  3. On your other device: Go to the Backups tab on the home screen > Restore from a backup

Which devices can run the app?

  • iPhone (running iOS 12 or later)
  • iPad (running iOS 12 or later)
  • Mac (with M1 chip or later)

Does the app work with Apple Pencil?

Yes. If your Apple Pencil isn’t working, please restart your iPad and try again. If it’s still not working, please check that your Apple Pencil is charged and the tip is fully screwed in.


I’ve installed the app on my Mac but it won’t open?

Please restart your Mac and try again.


Is there a manual for the app?

Yes. Please go to Help > User Guide in the app. We also have some Guides on our website.


Report a problem

To report a problem, please go to Help > FAQ > Report a Problem in the app.

Download now

Try Stitchly now on your iPhone, iPad or Mac. The full version is a one-time purchase.

Download